Tell us what's coming.

It does not have to be a decision. Usually it's someone with something on their mind who wants to know whether it's worth taking seriously, and there is nothing at the end of it you have to say yes to.

What happens next

1. 1

   You write a couple of lines

   Whatever is on your mind. It does not need to be tidy and it does not need to be the whole story.

2. 2

   One of us replies, not a queue

   Usually within two business days, and usually from the person who would work on it.

3. 3

   A conversation, nothing attached to it

   Half an hour. No proposal at the end unless you ask for one.